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Charts not showing with all the activities

Yesterday I did walking, running and pilates.

With walking and running the charts aren't showing.

I use Android and only my Samsung Watch 8 with Samsung Health.

The activitie charts that are correct showing has this line at the bottom: Bijgehouden met com.sec.android.app.shealth and the one that doesn't show has this line: Bijgehouden met Samsung Health

Status: Closed4 comments

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Comments4

  • Conrado Franceschi changed status to Closed
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    Apr 24

  • Conrado Franceschi changed status to Open
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    Apr 17

  • Conrado Franceschi changed status to In Progress
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    Apr 17

  • Conrado Franceschi

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    Apr 17

    Hello Elsy Vriens

    What it’s likely happening here is that we don’t have enough data to build those charts. In some cases, this can occur with Samsung Health, as it may not provide data with enough detail for us to generate a detailed chart.

    That said you can provide us with logs so that we may take a closer look at your data to give you an accurate answer, to do this, just navigate to the Profile tab, scroll down to the bottom, and tap 3x quickly on "Version." This will reveal a "send logs" button.