This should be resolved now. Please make sure you're on the latest version of the app to test: 3.0.48. If you still encounter the issue just respond here, and we'll investigate more deeply.
Byron Cordes changed status to In Progress
Team•
Aug 13, 2025
Byron Cordes
Team•
Aug 12, 2025
Thanks for reporting this. We released a new update last night. Do you mind trying it out and letting me know if the issue is fixed?
If not, do you mind sending our team some logs to investigate? It sounds like a quick fix that we can get out later this week.
To send logs: Navigate to the Profile tab, scroll down to the bottom, and tap 3x quickly on "Version." This will reveal a "send logs" button. Thanks!
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Comments4
Aug 13, 2025
Byron Cordes
Aug 13, 2025
This should be resolved now. Please make sure you're on the latest version of the app to test: 3.0.48. If you still encounter the issue just respond here, and we'll investigate more deeply.
Aug 13, 2025
Byron Cordes
Aug 12, 2025
Thanks for reporting this. We released a new update last night. Do you mind trying it out and letting me know if the issue is fixed?
If not, do you mind sending our team some logs to investigate? It sounds like a quick fix that we can get out later this week.
To send logs: Navigate to the Profile tab, scroll down to the bottom, and tap 3x quickly on "Version." This will reveal a "send logs" button. Thanks!