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Steps and distance syncing only from Apple health

I sync both Fitbit and apple health at maximum but the app is only taking in data from Apple health which has lower values than Fitbit. Both are syncing normally

Status: Closed3 comments

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Comments3

  • Byron Cordes changed status to Closed
    Team•

    Apr 30, 2025

  • Byron Cordes changed status to In Progress
    Team•

    Dec 29, 2024

  • Byron Cordes

    Team•

    Dec 28, 2024

    Do you mind doing a quick test for me: temporarily turn off apple health as a data source for steps. After doing so, do you correctly see your Fitbit steps data at that point? As a first step, I just want to confirm that your steps data has been properly synced from Fitbit.