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Sync new app not working

Bug Reports

Attempting to add new integrations via the sync new accounts in the iOS app and it does not work. I am on the free account and all that happens is the Sonar Pro comes up to subscribe. I close it and keep trying to add the app (i.e. Strava, EliteHRV, etc) only to keep coming back to Sonar Pro pop-up. Can this not be done on the free experience?

Posted by Shawn Murfitt ·
Status: Closed2 comments

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Comments2

  • Byron Cordes changed status to Closed
    Team•

    Jun 4, 2025

  • Byron Cordes

    Team•

    Jun 4, 2025

    Hi Shawn - we limit users on the free plan to syncing one device at a time, but offer a 1-week free trial if you'd like to test out multiple integrations and the rest of the Sonar Pro experience for free.

    The reason for this: adding support for all of the integrations we offer, maintaining them, and making sure data is properly brought together and consolidated requires a significant amount of effort and resources, which is why we've tied it to our Pro subscription.