Matthew Philpott (Matt P): Perfect thanks. Confirming receipt. One of the engineers will investigate what's happening today - hopefully a quick fix.
Byron Cordes
Team•
Sep 30, 2025
Matthew Philpott (Matt P) we're in discussions with Technogym's team now to get this resolved. Would you mind trying to sync your account again and letting me know here once you've tried?
It will still fail, but it's going to provide some logs that will help track down the issue faster. Thanks!
Byron Cordes changed status to Under Review
Team•
Sep 16, 2025
Thanks for reporting this. Would you mind sending our team some logs to investigate this?
To do this, just navigate to the Profile tab, scroll down to the bottom, and tap 3x quickly on "Version." This will reveal a "send logs" button.
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Comments6
Apr 17
Technogym is disabled
Matthew Philpott (Matt P)
Sep 16, 2025
Logs sent just now.
Byron Cordes
Sep 16, 2025
Matthew Philpott (Matt P): Perfect thanks. Confirming receipt. One of the engineers will investigate what's happening today - hopefully a quick fix.
Byron Cordes
Sep 30, 2025
Matthew Philpott (Matt P) we're in discussions with Technogym's team now to get this resolved. Would you mind trying to sync your account again and letting me know here once you've tried?
It will still fail, but it's going to provide some logs that will help track down the issue faster. Thanks!
Sep 16, 2025
Thanks for reporting this. Would you mind sending our team some logs to investigate this?
To do this, just navigate to the Profile tab, scroll down to the bottom, and tap 3x quickly on "Version." This will reveal a "send logs" button.
Matthew Philpott (Matt P)
Sep 16, 2025
Byron logs sent