weight trends showing sum(?) instead of average
The weight trends page is showing wildly inflated figures — "monthly average" over 2 tons, yearly average ~9,700 lbs, record high over 100,000 lbs. These are impossible for a human, which points to the page summing weight values instead of averaging them.
A screenshot was attached to the original report.
Migrated from Canny: https://sonar-health.canny.io/bug-reports/p/weight-trends-showing-sum-instead-of-average
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Comments3
Coleslaw
Jun 26
Well, I went to check that out and send logs but now everything is normal, so I guess chalk that one up to fluke! Thanks for your hard work and responsiveness.
Conrado Franceschi
Jun 26
Glad it sorted itself out! These one-off bad readings sometimes clear on their own once the source re-syncs clean data. If it ever pops up again, just reopen this and we'll grab the logs to trace it. Appreciate the kind words!
Conrado Franceschi
Jun 26
Hi there!
Thanks for flagging this, and apologies for the weird numbers.
Our working theory is that this isn't actually a sum-vs-average bug, but rather one of your connected sources pushing in a bad weight value (wrong units, or a junk reading). A single outlier like that would drag the record high above 100,000 lbs and pull the averages way up, exactly like what you're seeing.
Two things that would help us confirm:
If you open the weight deep-dive screen and tap the pencil icon in the top right, it'll show where each data point came from (and let you delete individual readings). If you spot the impossible value in there, it'd be great to know which source it's tied to.
Could you send our team some logs? Just head to the Profile tab, scroll to the bottom, and tap 3x quickly on "Version." That'll reveal a "Send Logs" button.
Once we have those we'll trace exactly where the bad value is coming from. Appreciate it!