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Zepp app not refreshing

Zepp app won’t sync. Says it has not synced since January. When I try to manually sync with the refresh sync button, nothing happens

Status: Complete2 comments

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  • Conrado Franceschi changed status to Complete
    •

    Apr 17

  • Conrado Franceschi

    •

    Apr 17

    Hello!

    We looked into your Zepp integration, and it seems our data provider temporarily lost access to your data, which prevented new information from syncing.

    To resolve this, please remove the Zepp device from the app and then add it again. This should re-establish the connection and allow us to start receiving new data.

    Thanks!