Cannot connect to myfitnesspal
complete
Conrado Franceschi
Merged in a post:
Cannot connect MyFitnessPal
Rosen Petrov
Initially I didn't have Diary Key but I created one and when tried it threw some error and didn't connect. Now when I try to connect it again the three dot's just dance when I click the button and nothing actually happens.
Conrado Franceschi
Hello Rosen Petrov
Since you reported this issue, we’ve released a newer version of the app that may have resolved it.
Could you let us know if you’re still experiencing the problem? If so, please try connecting again and then send us your logs.
To do this, go to the Profile tab, scroll to the bottom, and tap 3 times quickly on "Version." This will reveal a "Send logs" button.
Thanks!
Byron
marked this post as
complete
M
Mark Bennett
Thank you
Byron
Mark Bennett We made a fix - do you mind letting us know if it resolved things on your end?
M
Mark Bennett
Photo Viewer
View photos in a modal
Byron
Mark Bennett: thanks - we've received several email reports on this as well over the past few weeks. Seems to only be impacting a small amount of users, but we're going to have one of the engineers prioritize tracking down the issue on Monday.
Byron
Do you mind sending a screenshot of the error you're running into?
M
Mark Bennett
Byron - that has worked thank you