Can't subscribe to Pro on web | Voters

Can't subscribe to Pro on web

complete

Annette Holland

I keep clicking on the "Start free trial" button on the web, but nothing indicates that I am now in the free trial period. Not on the web and not in my app.

April 11, 2025

Byron

marked this post as

complete

Marking this as resolved, but if you're encountering any issues subscribing via the iPhone app, please let us know and we'll take a look ASAP.

Byron

Once you’ve started a trial via the iPhone app, the web app should update to reveal the Pro features

Byron

Hi Annette - for the time being we only support starting free trials from the iPhone app. This is because we still need to finish setting up a payment solution for web. This is something we expect to add support for in the coming weeks.

Are you able to start a trial using the iPhone app instead?