Sonar counting double/triple
Gabriel Laurelli
For example active calories. On Oura, it's 650 for yesterday. Fitbit it's 456. For some reason on Sonar, it's at 856 active calories (which I know for a fact didn't happen). Same for sleep, where in Oura it's 6h14 for yesterday, Fitbit is 6h11, and Sonar gives me 8h15. I don't understand where the data is coming from
Conrado Franceschi
Hi! We reviewed the data on our side and everything looks normal from what we can see.
Could you share a screenshot or two, or just point us to the part of the app that looks off to you? That should help us understand what you mean by the data being doubled.